Creating a “No Excuse Zone” around you Part 1
Below is Part 1 of a 3-Part article designed to help IT and database professionals stay on top of their
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Leadership
What’s the difference between good customer service and a good client experience?
Many organizations and companies strive for good or excellent customer satisfaction ratings. While those are very good goals, they are low level steps. To leap your customer service to the superior or genius level, a different mindset it required. We need to focus on the Client Experience versus merely customer satisfaction.
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Power Your Projects with Decision Calendars
A decision calendar? You’re already drowning in calendars, I know. You maintain your project milestones calendar, your team’s meeting calendar,
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Leadership Lessons From a Kindergarten Play
This week was my youngest son’s first school play. He was Pig #2 in a version of The Three Little
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The Horrors of Email Abuse
I teach and preach leadership to one audience or another 365 days each year. The biggest slice of the leadership
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Know What Your Body is Saying!
The CEO begs them once more, “We need new ideas guys.” While he speaks this sentence, every member of his
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Live UP!
We’ve all heard the phrase “Live it up!” in regards to a particular event or party. But what I am suggesting here is to LIVE UP — take your life to your next higher self or level. Gracefully clear away anything or one that is slowing you down.
Turn the hour glass upside down to create more time…..
Many of us feel overloaded and overwhelmed with aggressive schedules and never-ending todo tasks. Often we wish for more time, or more hours in a day. What we don’t often realize is that it’s sometimes as easy as turning the hour glass upside down; emphasis on the phrase is “upside down”.
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The Secret Behind Accurate Estimating (Part III).
This series cover three methods of charting and logging your work product estimations:
Iterative charting to improve accuracy
Charting for effective communications
Charting for a streamlining process example
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The Secret Behind Accurate Estimating (Part II)
Time is just a form of measurement. It’s a tool for our convenience. One of the uses for “time” is to synchronize pieces of a project: to schedule the various work products and integrate into a quality product, service or event. Inaccurate estimating skills slow down the entire team and builds resentment in those required to pick-up the slack.
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The Secret Behind Accurate Estimating
Time is just a form of measurement. It’s a tool for our convenience. One of the uses for “time” is to synchronize pieces of a project: to schedule the various work products and integrate into a quality product, service or event. Inaccurate estimating skills slow down the entire team and builds resentment in those required to pick-up the slack.
The Secret Behind Accurate Estimating Read More »