In the PMI NorCal Symposium 2008 just concluded at Stanford University, Esteri Hinman, a Capability Owner at Intel’s Corporate Platform Office, included a fabulous letter to executives in her presentation. The letter is too good–and relevant–to go unnoticed, so here it is. Please feel free to pass it along to others who need it.
We know you want to change the way we do business NOW. We recognize the business needs driving that change. But, it isn’t that simple. Transformational change takes time, lots of time. Our own people will struggle against that change. Changing people is hard work. Here’s how you can help us:
- Don’t give out a mandate unless you have the fortitude to stay with it through the YEARS.
- Provide clear prioritization: we can’t change everything at the same time.
- Celebrate the baby steps: loudly.
- Above all, remember this is about changing people’s behavior: role model the behavior’s we want, and catch people doing it right.
Your Corporate Change Agents
Thank you, Esteri.
Randy Englund, NPDP, CBM
Executive Consultant, Englund Project Management Consultancy